Enterprise Content Management (ECM) is the management of information across an enterprise. The aim is to capture, preserve and deliver information as content or a knowledge asset in a consistent, natural and re-usable way. ECM tools and strategies enable the capture, management, storage and delivery of an organisation's information, wherever that information exists. Organisations who understand the value of their information, maintain verifiable sources, collaborate over creative business propositions and protect their knowledge will continue to succeed. The book is essential reading for any executive contemplating or managing their information strategies and any enterprise architect involved in managing the delivery of an ECM solution.